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Can I start trading immediately after submitting my CGS-CIMB iTrade online trading application and the required documents?
You can only begin trading after your account has been approved by CGS-CIMB Securities Sdn Bhd and after depositing the required collateral deposit into your Trust Account.
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How do I deposit into my Trust Account?
You can either deposit by:
- Inter branch online transfer - For below bank account holders, instruct your home branches to make a fund transfer on the outstanding amount to CGS-CIMB Securities Sdn Bhd, payable to either one of the bank account number as follows:
Participating Bank |
Bank Account Number |
1) CIMB Bank
2) Maybank
3) Public Bank
4) RHB Bank |
8000250557
5-14011-236733
3137236418
21433400022600 |
- Please indicate your name, trading account number, telephone number and deposit details on the reverse side of the bank-in slip
- Scan and email the deposit bank-in slip to customerservice.my@cgs-cimb.com or to your Dealer's Representative or fax it to us at +603 7710 0377
- Cheque or cash deposit over the counter - Deposit your cheque/cash at any of following bank as below:
Participating Bank |
Bank Account Number |
1) CIMB Bank
2) Maybank
3) Public Bank
4) RHB Bank |
8000250557
5-14011-236733
3137236418
21433400022600 |
- Please indicate your name, trading account number, telephone number and deposit details on the reverse side of the bank-in slip
Scan and email the deposit bank-in slip to customerservice.my@cgs-cimb.com or to your Dealer's Representative or fax it to us at +603 7710 0377.
- Perform E-Deposit via CGS-CIMB iTrade
- Logon your username and password at www.cgs-cimb.com.my
- Click on <Settlement>
- Select <eDeposit>
- Choose your trading account and click on <Online Cash Deposit> button.
- Select your preferred bank.
- Key in your deposit amount and click <Confirm> button.
- After key-in the trading pin, you will be forwarded to Internet Banking Website (Maybank2u/CIMB Clicks/FPX).
- Complete the transaction from the Internet banking website.
**Please ensure that pop-up blocker is turned off to be prompted to the online banking site.
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How do I withdraw my cash / securities?
Instruction to withdraw cash
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Print and complete this Withdrawal Request Form. Thereafter, fax the duly signed copy to us at +603 7710 0377, or
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Email the instruction to us at customerservice.my@cgs-cimb.com. Indicate your name, trading account number, amount to withdraw and Bank account name and number.
Instruction to transfer shares
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For Securitised Trading Account, you may print and complete this Withdrawal Request Form and thereafter, fax the duly signed copy to us at +603 7710 0377.
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For Normal Trading Account, you may give instruction to transfer by completing and submitting the duly signed Transfer of Securities Request Form (FTF 010) to your appointed remisier/dealer or our Service Counter located at CGS-CIMB Securities Sdn Bhd Tropicana Branch, Level G, Tropicana City Office Tower, No.3, Jalan SS20/27, 47400 Petaling Jaya, Selangor.
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Please contact our CGS-CIMB iTrade Call Center at +603 2635 6868 for any further assistance.
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What happens if I forget my password?
- You may click on to retrieve a hint to your password.
- On this screen, you are required to key in your user ID, a hint will be prompted
- Answer the hint & the system will automatically regenerate a 6-digit code which will be sent to your assigned e-mail address.
- Upon receiving with the newly generated 6-digit code, you will then need to log on and change this 6-digit code to a new password.
OR
Please contact CGS-CIMB iTrade Call Centre at +603 2635 6868 for assistance.
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What should I do if I have forgotten my User ID?
Please contact CGS-CIMB iTrade Call Centre at +603 2635 6868 for further assistance.
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What should I do if I have forgotten my Trading Pin number?
- Login to trading hall, click on <My Profile>, select <Forgot Pin>
- On this screen, answer the hint to your Trading Pin.
- System will automatically generate a temporary Trading Pin number which will be sent to your registered e-mail address if the answer to your hint is correctly keyed in the system.
- Upon receiving the newly generated Trading Pin number, you are required to change the temporary pin number, click on <My Profile>, select change <Pin 7>
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What are the system requirements for accessing CGS-CIMB iTrade?
No |
Hardware |
Minimum |
Recommended |
1 |
Processor |
Pentium IV |
Core2Duo with 2GB RAM |
2 |
RAM |
1GB |
2GB |
3 |
Hard Disk Space |
15MB and above |
30MB and above |
4 |
Digital Color Monitor |
15" |
20" |
5 |
Monitor Resolution |
1024 x 768 |
1280 x 800 or higher |
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What are the browsers to support CGS-CIMB iTrade?
- IE11 and above
- Chrome 34
- Firefox 29
Please note that Flash Player is required.
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